Release Notes

Enhanced Tasks Feature

  • By Dennis Krieger

Feature Enhancement: Diagnostics Tasks

Clockworks users can now preview the release of Tasks, a powerful new feature within our Diagnostics platform that bridges the gap between insight and action for building operations teams.

What is Tasks?

Tasks enables operations teams to create actionable items directly from diagnostic results, transforming equipment insights into structured workflows. You can now generate tasks directly from the Diagnostics (preview) feature by selecting specific combinations of equipment performance results you want to address.

clockworks analytics tasks main grid

Coming May 15: Enhanced Subtask Management

Feature Enhancement: Comprehensive Subtask Management

Our May 15 release will expand Tasks functionality with advanced subtask capabilities:

  • View, Edit, and Remove Subtasks: Manage all subtasks through an intuitive interface
  • Independent Subtask Creation: Create maintenance subtasks unrelated to diagnostic faults
  • Streamlined Validation: Quickly verify fault resolution status
  • Maintenance Workflow Integration: Add routine maintenance items (filter replacements, bearing lubrication, etc.) as subtasks within your existing task structure

This enhancement allows maintenance teams to consolidate all equipment work—both fault-related and routine maintenance—in a single, organized workflow system.

clockworks analytics tasks modal

Deployment Ticket Integration

Feature Update: Enhanced Ticketing System

The Tasks release introduces expanded ticketing functionality that bridges deployment and diagnostics workflows:

  • Create tickets directly within Deployments or from the Diagnostics interface
  • Manage Data Connectivity issues, Information Requests, and Diagnostic QA in one system
  • New Deployment QA action available in Diagnostics when a Deployment filter is applied
  • Automatic ticket association with the relevant Deployment for centralized tracking
clockworks analytics QA ticket in deployment

Tickets created through this new action are automatically added to the Deployment and displayed alongside other Deployment QA, Data Connectivity, and Information Request tickets for comprehensive workflow management.

clockworks analytics deployment QA modal

Implementation Timeline

The Tasks preview is available immediately to all users with access to our Diagnostics preview feature. We encourage you to explore these new capabilities and provide feedback through our product portal.

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