Website Terms of Use
Terms of Use
Effective Date: June 4, 2026 | Website: clockworksanalytics.com
1. ACCEPTANCE OF TERMS
By accessing or using the Clockworks Analytics website located at clockworksanalytics.com (the “Website”), you agree to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, please do not use the Website.
These Terms apply to all visitors, users, and others who access or use the Website. Clockworks Analytics (“Clockworks Analytics,” “we,” “us,” or “our”) reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the Website following any changes constitutes your acceptance of the revised Terms.
2. DESCRIPTION OF THE WEBSITE
The Website is a marketing and informational platform for Clockworks Analytics, a provider of building analytics and fault detection and diagnostics (“FDD”) software. The Website provides information about our products, services, company, and resources for building operations professionals.
The Website is not a software platform or operational tool. Access to Clockworks Analytics software products is governed by separate license and service agreements.
3. PERMITTED USE
You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to:
Use the Website in any way that violates applicable local, state, national, or international laws or regulations.
Transmit any unsolicited or unauthorized advertising or promotional material (spam).
Impersonate or attempt to impersonate Clockworks Analytics, an employee, another user, or any other person or entity.
Use the Website to collect or harvest any personally identifiable information without authorization.
Interfere with or disrupt the integrity or performance of the Website or its underlying infrastructure.
Attempt to gain unauthorized access to any portion of the Website or any systems or networks connected to the Website.
Use automated means (bots, scrapers, crawlers) to access or collect information from the Website without our prior written consent.
Upload or transmit viruses or any other malicious code that may affect the Website or other users.
4. INTELLECTUAL PROPERTY RIGHTS
All content on the Website — including but not limited to text, graphics, logos, images, software, data, and the overall design and compilation of such content — is the property of Clockworks Analytics, Inc. or its licensors and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may access and use the Website for personal, non-commercial informational purposes only. You may not copy, reproduce, distribute, republish, download, display, post, or transmit any content from the Website in any form or by any means without the prior written consent of Clockworks Analytics.
“Clockworks Analytics,” the Clockworks Analytics logo, and all related product and service names are trademarks or registered trademarks of Clockworks Analytics, Inc. Nothing on the Website grants any right or license to use any trademark without the prior written consent of Clockworks Analytics.
5. USER SUBMISSIONS AND COMMUNICATIONS
The Website may offer features through which you can submit contact information, demo requests, inquiries, or other information (“Submissions”). By making any Submission, you represent and warrant that:
You have the right to provide the information you submit.
Your Submission does not violate the rights of any third party or any applicable law.
Your Submission does not contain confidential or proprietary information of any third party without authorization.
You grant Clockworks Analytics a non-exclusive, royalty-free, worldwide license to use, reproduce, and process your Submissions for the purpose of responding to your inquiry or request. Clockworks Analytics does not claim ownership of your Submissions.
Please do not submit any information through the Website that you consider confidential or proprietary. Any information submitted through public contact forms is not treated as confidential unless separately agreed to in writing.
6. THIRD-PARTY LINKS
The Website may contain links to third-party websites, resources, or services that are not owned or controlled by Clockworks Analytics. We provide these links for your convenience only and do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party websites.
We encourage you to review the privacy policies and terms of use of any third-party websites you visit. Clockworks Analytics is not responsible for any damages or losses related to your use of third-party websites.
7. DISCLAIMER OF WARRANTIES
THE WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CLOCKWORKS ANALYTICS EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Clockworks Analytics does not warrant that: (a) the Website will be uninterrupted, secure, or error-free; (b) any defects or errors will be corrected; (c) the Website or its servers are free of viruses or other harmful components; or (d) the information on the Website is accurate, complete, or current.
8. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CLOCKWORKS ANALYTICS, INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE WEBSITE, EVEN IF CLOCKWORKS ANALYTICS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL CLOCKWORKS ANALYTICS’S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE EXCEED ONE HUNDRED U.S. DOLLARS ($100).
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. If such laws apply to you, some or all of the above exclusions or limitations may not apply.
9. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Clockworks Analytics, Inc. and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Website; (b) your violation of these Terms; or (c) your violation of any rights of another party.
10. MODIFICATIONS TO THE WEBSITE AND TERMS
Clockworks Analytics reserves the right to modify, suspend, or discontinue the Website (or any part thereof) at any time with or without notice. We may also revise these Terms at any time. The most current version of these Terms will be posted on the Website with a revised effective date.
Your continued use of the Website following the posting of revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must discontinue your use of the Website.
11. GOVERNING LAW AND DISPUTE RESOLUTION
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions.
Any dispute arising from or related to these Terms or your use of the Website shall be resolved exclusively in the state or federal courts located in Middlesex County, Massachusetts. You consent to the exclusive jurisdiction and venue of such courts.
12. SEVERABILITY AND ENTIRE AGREEMENT
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Clockworks Analytics with respect to your use of the Website.
13. CONTACT INFORMATION
If you have questions about these Terms of Use, please contact us at:
Clockworks Analytics, Inc.
Cambridge, Massachusetts
Email: dpo@clockworksanalytics.com
Website: clockworksanalytics.com
PRIVACY POLICY
Effective Date: June 4, 2026 | Website: clockworksanalytics.com
1. INTRODUCTION
Clockworks Analytics, Inc. (“Clockworks Analytics,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our marketing website at clockworksanalytics.com (the “Website”).
This Privacy Policy applies only to information collected through the Website and does not apply to information collected through our software platform or other services, which are governed by separate agreements with our clients.
By using the Website, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Website.
2. INFORMATION WE COLLECT
2.1 INFORMATION YOU PROVIDE DIRECTLY
We collect information you voluntarily provide when you:
- Submit a contact form, demo request, or inquiry through the Website.
- Subscribe to email communications or newsletters.
- Download gated content such as white papers, reports, or case studies.
- Attend events or webinars promoted through the Website.
The types of information collected through these interactions may include:
- Full name
- Business email address
- Company name and job title
- Phone number (if provided)
- Any message or question you submit
2.2 INFORMATION COLLECTED AUTOMATICALLY
When you visit the Website, certain information is collected automatically through cookies, pixels, and similar tracking technologies, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website or URL
- Date and time of visit
- Links clicked and actions taken on the Website
3. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to operate the Website, analyze usage, and deliver targeted advertising. Cookies are small text files placed on your device. The table below describes the categories of cookies and technologies we use.
3.1 ANALYTICS COOKIES
We use analytics services to understand how visitors interact with the Website. These cookies help us measure traffic, understand user behavior, identify popular content, and improve the Website experience.
Analytics services we may use include Google Analytics and HubSpot Analytics. These services may collect information such as pages visited, session duration, and traffic sources. The data collected is aggregated and used to improve Website performance. It is not used to personally identify individual visitors.
You may opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On available at: tools.google.com/dlpage/gaoptout
3.2 MARKETING AND ADVERTISING PIXELS
We may use marketing pixels provided by third-party advertising platforms to measure the effectiveness of our advertising campaigns and to retarget visitors with relevant advertising on other platforms.
Marketing pixels we may use include the LinkedIn Insight Tag and similar conversion tracking tools from social and digital advertising platforms. These pixels may associate your Website visit with your profile on those platforms if you are logged in, and may enable us to deliver targeted advertisements to you.
To manage advertising preferences on these platforms, please visit:
LinkedIn: linkedin.com/psettings/guest-controls/retargeting-opt-out
Google Ads: adssettings.google.com
Meta (Facebook): facebook.com/privacy/policy
3.3 COOKIE MANAGEMENT
Most web browsers allow you to control cookie settings through your browser preferences. You can set your browser to refuse cookies, delete existing cookies, or alert you when cookies are being placed. Please note that disabling certain cookies may limit the functionality of the Website.
We do not currently respond to Do Not Track (DNT) browser signals, as there is no industry-wide standard for DNT compliance. However, you may use the opt-out mechanisms described above to limit data collection.
4. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
To respond to your questions, schedule demonstrations, and follow up on your inquiry. Responding to Demo Requests and Inquiries:
To send you information about Clockworks Analytics products, services, events, and industry content where you have opted in or where we have a legitimate business interest. Marketing Communications:
To understand how visitors use the Website, identify areas for improvement, and optimize content and performance. Website Analytics and Improvement:
To measure the effectiveness of our digital advertising campaigns and determine return on advertising spend. Advertising Measurement:
To comply with applicable legal obligations and protect our legal rights. Legal Compliance:
To detect and prevent fraudulent activity, unauthorized access, and other misuse of the Website. Security:
5. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information to third parties. We may share your information in the following circumstances:
5.1 SERVICE PROVIDERS
We work with trusted third-party service providers who assist us in operating the Website and delivering our services. These providers include CRM platforms (such as HubSpot or Salesforce), email service providers, analytics providers, and advertising platforms. These parties are contractually obligated to use your information only to perform services on our behalf and in accordance with our instructions.
5.2 BUSINESS TRANSFERS
If Clockworks Analytics is involved in a merger, acquisition, asset sale, or other business transaction, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on the Website of any such change in ownership or control of your personal information.
5.3 LEGAL REQUIREMENTS
We may disclose your information if required by law, court order, or government regulation, or if we believe in good faith that such disclosure is necessary to: (a) comply with a legal obligation; (b) protect and defend the rights or property of Clockworks Analytics; or (c) protect the personal safety of users of the Website or the public.
6. DATA RETENTION
We retain personal information collected through the Website for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Information submitted through contact and demo request forms is retained in our CRM systems for the duration of our business relationship and for a reasonable period thereafter, consistent with our standard data retention schedules.
Analytics data is retained in accordance with the data retention settings configured in our analytics platforms, typically 26 months for Google Analytics and as configured in HubSpot.
7. YOUR PRIVACY RIGHTS
7.1 CALIFORNIA RESIDENTS — CCPA/CPRA
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
Right to Know: You may request a copy of the personal information we have collected about you and information about how we use and share it.
Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
Right to Opt Out of Sale or Sharing: We do not sell or share your personal information for cross-context behavioral advertising. If this practice changes, we will provide a “Do Not Sell or Share My Personal Information” mechanism.
Right to Correct: You may request that we correct inaccurate personal information we hold about you.
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
To exercise your rights, please contact us at privacy@clockworksanalytics.com. We will respond within 45 days as required by law.
7.2 EUROPEAN RESIDENTS — GDPR
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have the following rights under the General Data Protection Regulation (GDPR) and applicable data protection laws:
Right of Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete personal data.
Right to Erasure: Request deletion of your personal data under certain circumstances.
Right to Restrict Processing: Request that we limit the processing of your personal data.
Right to Data Portability: Request your personal data in a structured, machine-readable format.
Right to Object: Object to processing of your personal data where we rely on legitimate interests as our legal basis.
Right to Withdraw Consent: Where processing is based on consent, withdraw consent at any time.
Our legal bases for processing personal data include: (a) performance of a contract (responding to your inquiry); (b) legitimate interests (analytics, marketing, and Website improvement); and (c) consent (marketing emails and certain cookies).
To exercise your GDPR rights or lodge a complaint, contact us at privacy@clockworksanalytics.com. You also have the right to lodge a complaint with your local data protection authority.
8. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS), access controls, and contractual security requirements for our service providers.
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your information, we cannot guarantee its absolute security.
9. CHILDREN’S PRIVACY
The Website is not directed to children under the age of 13 (or 16 in certain jurisdictions), and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will promptly delete that information. If you believe we have collected information from a child, please contact us at dpo@clockworksanalytics.com.
10. LINKS TO THIRD-PARTY WEBSITES
The Website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit, as we are not responsible for their privacy practices.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the effective date at the top of this Policy and, where appropriate, notify you by email or by a prominent notice on the Website.
Your continued use of the Website following the posting of an updated Privacy Policy constitutes your acceptance of the changes.
12. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Clockworks Analytics, Inc.
Cambridge, Massachusetts
Privacy Inquiries: dpo@clockworksanalytics.com
Website: clockworksanalytics.com