Release Notes

Enhanced Tasks Feature

  • By Dennis Krieger

Feature Enhancement: Diagnostics Tasks

Clockworks users can now preview the release of Tasks, a powerful new feature within our Diagnostics platform that bridges the gap between insight and action for building operations teams.

What is Tasks?

Tasks enables operations teams to create actionable items directly from diagnostic results, transforming equipment insights into structured workflows. You can now generate tasks directly from the Diagnostics (preview) feature by selecting specific combinations of equipment performance results you want to address.

clockworks analytics tasks main grid

Deployment Ticket Integration

Feature Update: Enhanced Ticketing System

The Tasks release introduces expanded ticketing functionality that bridges deployment and diagnostics workflows:

  • Create tickets directly within Deployments or from the Diagnostics interface
  • Manage Data Connectivity issues, Information Requests, and Diagnostic QA in one system
  • New Deployment QA action available in Diagnostics when a Deployment filter is applied
  • Automatic ticket association with the relevant Deployment for centralized tracking
clockworks analytics QA ticket in deployment

Tickets created through this new action are automatically added to the Deployment and displayed alongside other Deployment QA, Data Connectivity, and Information Request tickets for comprehensive workflow management.

clockworks analytics deployment QA modal

Implementation Timeline

The Tasks preview is available immediately to all users with access to our Diagnostics preview feature. We encourage you to explore these new capabilities and provide feedback through our product portal.

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